Frequently Asked Questions
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Our pet waste mangement services are custom and built around your schedule. We offer weekly, bi-weekly, or one time options with the option of add-ons like deodorizing and sanitation services. We also clean turf!
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Hit the “Book Now” button on our home page to get started with a custom quote for your services!
Have more questions before signing up ? Give us a call or send us an email and we will get all your questions answered. -
Most yards take 20-30 minutes depending on yard size and number of dogs. We're fast and efficient so you can get back to enjoying your yard.
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No. As long as we have access to the affected areas. You'll get a text 30–60 minutes before we arrive, and a photo confirmation after we're done.
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No. Although we love our furry friends, for the safety of our your pets and our staff we ask that all dogs be inside before we arrive for our service. We send a text 30–60 minutes before arrival so you have time to bring them in. They can go right back outside after we're done.
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We process payments via auto-billing. You set up payment at signup and it renews automatically every month until you cancel.
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Yes. Log into your client portal and pause anytime or contact us directly. Resume whenever you're ready. No penalties.
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Absolutely. No contracts, no cancellation fees.
A 24-hour cancellation notice is required before your next scheduled service. -
Yes. At signup, you'll select your preferred day and we'll schedule you during our route that day.
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Log into your client portal or contact us. We'll work with you to find an alternative day that works.
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Contact us immediately. We'll come back and redo the service at no charge. Your satisfaction is non-negotiable.
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Yes. All products are pet-safe and biodegradable. Safe for kids, dogs, plants, and grass. We apply and let dry (30 minutes) before pets return outside.
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Your gate codes and personal information are stored securely. We never share your information with third parties.